Dog Food We Offer

For more information on the different brands of food check out the links to the right below "Our Friends" Some food is by special order only. Call for Details.

Wednesday, November 16, 2011

Let's Talk About Kennel Cough


With Kennel Cough season upon us, it's important that you understand this small risk of having your dog around other pets. While the pros of socializing your pet far outweigh whatever risk Kennel Cough might pose, it's important to us that all our doggy parents understand this basic illness.

What is Kennel Cough, anyway?
Kennel Cough is very much like the common cold for humans. While there is a vaccine for Kennel Cough, which we require all our canine guests to be up-to-date on, it is rather ineffective at fully preventing infection, but might help.

What are the symptoms of kennel cough?
The most obvious symptom of kennel cough is a dry, hacking cough.Some dogs experience a decrease in energy and/or appetite as well.

How might my dog get kennel cough?
Kennel Cough, like the common cold, is very contagious. Your dog might get it by direct contact with an infected dog, contact with an infected item, or by breathing it in airborne. Very young puppies, senior dogs, or dogs with an otherwise compromised immune system are more likely to show symptoms. The more dogs are exposed to other dogs, the more their immune system has a chance of building a defense against illness. It is generally the young, the old, and the underexposed that we see show symptoms. There is absolutely no way to socialize your pet with zero rick of kennel cough.

What do I do if my dog gets kennel cough?
If your dog is showing the symptoms of kennel cough, the best idea is usually to let it run its course. Within a week, most dogs are on the mend and good as new. Very seldom, and typically in very young or very old dogs, Kennel cough can advance to a respiratory infection which vets may prescribe antibiotics for. In either case, it's important they drink plenty of fresh water, and are kept in a warm, comfortable place. We always recommend using a natural supplement with immune-system boosting qualities any time dogs might be ill such as Goldenseal/ Echinacia or even Vitamin C.

What Does Ruff House do to prevent my dog from getting Kennel Cough in their care?

There is no way to completely prevent a dog from getting kennel cough unless he is never allowed to leave the house, and visitors are never allowed over. Kennel Cough is airborne. It is contagious. That being said, we take many preventative measures to help prevent the spread of illness in our facility.

1. Our facility is cleaned top to bottom all day long. This includes the outdoor doggy turf, the floors, walls, kennels, and furniture. We also wash our toys on a regular basis.
2. We require all our guests to be appropriately vaccinated.
3. We never allow any dogs showing any signs of illness to join us.
4. Should a dog show any symptoms while in our care, they are immediately isolated, and someone is contacted to come pick the dog up. If no one is available to do so, the dog is transported to the vet.
5. Any urine or fecal matter is cleaned up immediately.
6. We use food grade peroxide in our water bowls to cleanse the water and help prevent spread of illness that way.
7. Food bowls are washed between every use.
8. Kennels are deep cleaned between boarding guests, and throughout the week.

Despite all these precautions, it is simply impossible to completely prevent all dogs from getting kennel cough, especially this time of year. Just like kids will bring a cold home from school at some point, most dogs that are properly socialized will at some point catch a cold. We do ask that if your dog ever goes home and shows signs of kennel cough that you alert us immediately so that we can we on extra close watch, and inform our guests whom are more apt to get it such as young puppies or senior dogs.

Tuesday, November 15, 2011

Meet Murphy



As a continuation of our "Meet the Staff" series, we found it appropriate to introduce a certain little Cocker Spaniel, too. So, meet Murphy!

If your dog has been to Ruff House, they have undoubtedly met Murphy. He's a senior Cocker Spaniel that has lived at our facility for the last year. We're not sure exactly how old he is, he's a rescue out of San Diego. He came to join us last year when Linsey, one of Ruff House's two owners, rescued him several years after meeting him quite a few years ago. The original plan was for Murphy to go live with her once she was finished moving, but Murphy had other ideas. He made Ruff House his home, where he is very content and undoubtedly happy. The attempt to move him to a new environment was unsuccessful, and too overwhelming for this sweet old man.

Murphy is loved and doted on every day by the wonderful staff members at Ruff House. He is happy and wiggly every morning, and loves afternoon snoozes on the couch while he gets massaged by the staff.

Murphy sports several different haircuts, and we get a lot of questions about why we let his hair cover his eyes. The simple answer: Murphy is 100% blind, and has been for most of his life. We had one eye removed that became infected repeatedly his entire life. The open floor plan of our facility suits his needs perfectly. We keep the water bowls and furniture in the same place every day to make life as easy as possible for him. He gets around just fine.

He gets along with dogs big and small. One day he might be keeping a scared little Yorkie company, and the next he's running with a pack of Great Danes and Goldens in the big dog yard.

So, next time you're in for Puppy Social, or Yappy Hour, be sure to say "Hello" to Mr. Murphy- Ruff House's own resident.

Wednesday, November 9, 2011

Introducing the Warm Up To Daycare Package!

Daycare passes are a fantastic way to make this service more affordable to do frequently. Proper socialization is so important for dogs of all ages, and starting puppies off on the right paw sure makes it easier to ensure that your canine companion develops into a good doggy citizen. Even with proper socialization as a youngster, it is important to continue socializing your pooch with different places, people, and animals for the entirety of their lives.We offer a variety of different daycare options to fit everyone's individual needs. Whether you're interested in daily daycare, or once a month daycare, we've got a pass to make it more affordable.





5 Day Pass: $90 ($10 savings)
10 Day Pass: $160 ($40 savings)
15 Day Pass: $225 ($75 savings)
Monthly Unlimited Pass: $275 Up to $265 savings on daycare alone, PLUS an additional 15 minutes of daycare per day, additional discounts on boarding, and late boarding pickup fees waived


Now, we are adding two passes to our lineup that are specifically for doggies that are new to Ruff House: our Warm Up to Daycare passes! Avaliable in both full day and half day options, this pass offers three days of daycare, heavily discounted to encourage our new furry guests to get accustomed to our facility before boarding. It's also an excellent way to warm up to regular daycare visits, too!



Why is it important to warm up to daycare before boarding?
We off a safe, fun environment for our guests to play with other well socialized dogs. While most social dogs have a blast playing with their new human and canine friends, it can be quite intimidating at first. By experiencing three frequent visits befor

e being left in our facility for overnight boarding, it allows the dogs to become familiar with their surroundings, and they realize that they aren't being left forever. This is especially important for recent rescues, dogs that have never experienced boarding before, a
nd dogs prone to separation anxiety. While we recognize the benefits of warming up to daycare to be most beneficial for new guests prior to boarding, and new guests are welcome to take advantage of the savings!

3 Full Days $36.00 ($24 savings!)
3 Half Days $27.00 ($18 savings!)



Pass Expiration Times

The Monthly Unlimited pass expires 30 days from the date of purchase.
The Warm up to Daycare passes expire 21 days after the date of purchase, and is only available for purchase during the 30 days following your pets interview, AND in the 30 days leading up to a boarding visit.
All other passes expire one year after the date of purchase.





Payment Methods & Business Hours




As we approach the chaotic, but oh so fun Holiday season, we get questions about everything! We love helping pet owners make great decisions for their individual pets, so most of our frequently asked questions simply do not have a one size fits all answer. Even our daily procedures get tweaked based on our unique play group that day. But, one of the few things that is the same across the board are payment times, acceptable methods, and our business hours.


Business Hours


We are open Monday through Friday from 7:30am until 7pm. Daycare services end at 6pm.

On Saturday, we open at 9am and close at 7pm. Daycare services end at 6pm.

Sundays we are open for SCHEDULED boarding pick up and drop offs only.

On most major holidays we are closed for all services, and on some h

olidays we have modified business hours closing at 5pm, with daycare ending at 4pm. The best way to keep up with what these days are is to receive our monthly newsletter, full of coupons, special offers, and a calendar of our special events and adjusted business hours.


Payment Options

We accept cash, debit cards, and all major credit cards. We no longer accept personal checks as payment for any services rendered, or products purchased.


DAYCARE payment can be made either at drop off or pickup. If you wish to purchase a pass, payment for that pass is due on the first day of daycare that is applied to the pass. Once a daycare pass has been used, they will not be returned or credited in any way.


BOARDING payment is due at the time you drop off your pet. If you pick up your pet early, a credit will be applied to your account. If your plans change, and we can accommodate your pet for additional nights beyond your original reservation, additional charges will be put on the credit card on file, unless other arrangements have been agreed upon. If you will not be dropping off or picking up your pet, payment can be made prior to the stay, or made over the phone.

We do NOT issue refunds after boarding payment has been collected for any reason.


GROOMING payment is due at the time of pickup. The reason for this is that while we rarely include additional fees, excess matting or aggressive behavior requiring an additional set of hands for handling may not be evident at the time of drop off. At drop off, you may request an estimate quote, which will be within $10 of your total charge.


RETAIL payment is due at the time a product is purchased.


TRAINING classes require a non-refundable deposit which is due at the time of reserving your pet's spot in the class. If you wish to surrender your dog's place in the reserved class, you may use your deposit towards the next training class scheduled. Full payment is due upon the first class.



Credits

If you are overcharged as an error on our part, a refund will be issued in a speedy fashion.

Any remaining balance for unused boarding nights will remain on your account for on year's time. These credits can be applied to any products or services we offer at any time during that year, with no restrictions.



Thursday, November 3, 2011

November Happenings!




There's so much happening at Ruff House in the next two months, and if you're not signed up for our monthly newsletter, you're missing out on all the super awesome deals and news! If you haven't been getting it already, and you'd like in on all the discounts and freebies, email us at utahruffhouse@yahoo.com!

Just this once, we'll let you in on all the newsletter-exclusive deals and opportunities for the month of November. December will be pretty fantastic, so you won't want to miss out on those!

NOVEMBER
4th: White Dog Day. All white (and primarily white!) dogs just $15 for a full day or $10 for a half day of daycare!

9th: Spotted dog day! All spotted dogs just $15 for a full day or $10 for a half day of daycare! This day is not just for dalmations, most merle, harlequin, and even piebalds can count!

12th: Puppy Social & Yappy hour are FREE, so bring those pooches down for some proper socialization and fun!

17th: Brachyephalic dog day: All those cute smush-faced doggies just $15 for a full day or $10 for a half day of daycare! That's you, Boxers, pugs, bulldogs, etc!

21st: Brindle dog day! All brindle dogs just $15 for a full day or $10 for a half day of daycare!

24th: Thanksgiving Day: CLOSED for all services.

Puppy Social & Yappy Hour: Every Saturday from 1pm-3pm, so come join us for all the fun! (woof on the street is there will be prizes in December!)








Meet Linsey!


How Long Have You Worked at Ruff House?

Well, that depends on what counts! I began working at Ruff House as part of the daycare staff in January 2009. I moved away after my wedding in December 2009, and after just a couple months I missed Ruff House and Utah so much I made the move back to Orem, only this time I returned as a partner to Tarah and have been here since April 2010! I'm not going anywhere any time soon, this is my home.


What is Your Favorite Part of Working at Ruff House?

Oh gosh, there are so many. While there is nothing quite like being greeted by a pack of 20 happy dogs every morning, I would have to say the absolute best part of my job has been the amazing people I get to work with and that I get to be a part of something I truly love. Tarah has become not just a business partner but also an irreplaceable best friend in this crazy journey we call life. I also really love helping people with their dog's nutrition, as it's a HUGE passion of mine. Bringing my own furkids to work with me is of course up there on the long list of reasons I absolutely love what I do.


What Do You Want to Be When You Grow Up?

It's crazy to say, but I feel like I'm 22 and living my dream. When I was little I always said I wanted to own a "doggy hotel" and that's exactly what I do! I hope to get more involved with helping people sort out their pet's nutritional needs, and I really want to be a mother in the near future, but I'd say as far as my career is concerned, I'm quite satisfied right where I'm at.


Tell Us More About You?

Well, I'm 22, and married to the most wonderful man in the world. His name is Jon, maybe you've heard of him? Haha. I have a passion for dogs and my husband and I have 5 Great Danes and a Boxer of our own. In my free time I study canine nutrition and home prepared diets for hours a day, and really enjoy helping people feed raw to their pet carnivores. I've lived in 5 states in the last 3 years, but Utah has really become my home. I hope to become a mom in the next two years, and then just see where life takes me!



Wednesday, November 2, 2011

Don't Forget Tarah!

How Long Have You Worked At Ruff House?

Well, I have worked there since the beginning. I opened Ruff House in May of 08'. One of the best decisions of my life. All the guests, customers, and staff that have passed through have added so much joy and memories that I will forever store in my soul.

What Is Your Favorite Part Of Ruff House?

I love when I first show up at Ruff House and all the dogs are excited for me to enter the yard. As soon as I enter the yard they all walk by my side and follow me with their tails wagging and their tongues flopping around. I love reaching down and touching each and every dog to let them feel the love I have for them, they feel it and give me love right back..yummy, its soo good to have the love of an animal.

What Do You Want To Be When You Grow Up?

Hopefully, I don't have to grow up, I really do enjoy being a kid. I have been a hairdresser, a bagel baker, a kindergarten teacher, a waitress, a yoga/meditation teacher, a dog trainer and a business owner so far in my life. I love being around animals and I love being domestic and trying to live off the land practicing being self-sufficient, as much as I can. Honestly, I hope to try out many more things in my days ahead of me, I don't ever want to stop experiencing the joys of life.

Tell Us More About You?

I currently live in Nashville, Tennessee with the man of my dreams. We live on 7 acres of land. We garden and farm and soon will be raising livestock. I love animals and communicate with them very easily. I have found their companionship to be the very thing that has shown me the depths of my soul. I love to be outside and listen to the birds and insects making their music. Utah has been my home and my spirit will forever be there. I love the fresh mountain air and miss living up those beautiful mountains. Most of all I miss the wonderful dogs that would greet me daily at Ruff House, they make you feel so safe and loved.
Do You Have Any Pets?

Yes, I have two dogs Sekoya the famous little golden retriever who used to greet dogs as they walked into the lobby of Ruff House and a German Shepherd that I adopted, per se, when I joined my life with my love. Both girls add so much joy to my life, truly a woman's best friend!!

Tuesday, October 25, 2011

Kat

How long have you worked at Ruff House?

I've been here a little over a year (since last October) and it's been awesome.

What's your favorite part of working at Ruff House?

I love getting to know all the different personalities and habbits of the dogs. I enjoy working with them at their level. I have learned a lot from our dogs and they make my job a lot of fun.

What do you want to be when you grow up?

I just want to work with dogs. I would love to open my own daycare/training facility. I really want to work with therapy/service dogs too. I think it's amazing what dogs can do and what they can teach us. I want others to know how awesome dogs really are and help them connect with their furry friends. Some unhappy people believe that dogs are nothing more than parasites living off their owners. These people are missing out on so much and have surely never had a relationship with a dog. I couldn't imagine life without all of my doggy friends.

Tell us more about you!

I grew up in southern California (Antelope Valley area) and my family currently lives in Florida. I just got married a little over two months ago. I have never had a job that doesn't involve animals. I attended BYU for four years. I am working on getting my dog training certification. I'm also a huge geek and I'm so excited for Avengers with Joss Whedon!

Do you have any pets?

I've had all sorts of pets growing up. My family has a rat terrier named Scamp and a cat named Sabrina. As soon as I have enough money to care for a dog, my husband and I are moving to a pet friendly area and I'm getting a golden retriever (probably a rescue). :)

Saturday, October 15, 2011

Meet Karinsa!

How long have you worked at Ruff House?
I have worked here since March, 9th 2011. I remember the date cause this job has change my life.

Whats your favorite part of working at Ruff House?
I love everything about my job, these dogs are my life.
I really enjoy getting to know each one of their personalities they are all so wonderful, I can never get enough of them. They bring so much happiness into my life, this job is my passion.

What I want to be when you " grow up "?
When I was younger, and asked this question my answer was always " Super Hero ". Now a days I know that is just a dream but I could never see myself doing anything but working with dogs. I am going to school for graphic arts not sure what I am going to do with it. Most likely just keep doing the newsletter here. This is what I am meant to do even when I was young I was ether reading comic books or anything about dogs. From all of the breeds out there, To there anatomy. I was in school for a while to become a vet but I decided I would rather see animals happy then see them sick.
I guess this is my calling in life :).

About me?
Well I am 23 years old, I am going to school at Stevens Henager Collage I enjoy it. I am an artist I love anything creative, painting, drawing, poetry, or making things. I am into yoga, hiking, outdoorsy stuff is always wonderful. But in the winter if I am not at work you will find me hiding in my house playing my video games. It is one of my vices. Lets see I am really into tattoos I have 23 I think.... Its hard to keep up with them sometimes. I am very family oriented my family is my first priority in life. I love music, I am always singing the dogs seem to enjoy it I am not sure about the humans though. Dancing is a need in my life I can not get enough of it. I am from Utah and will most likely be here forever. I do want to travel one of these days. Well that is enough about me I could go no babbling forever if I let myself :)

Do you have pets?
I have 3 cats, a dog, and a hamster.
My dogs name is Ichigo most of you have met her. She is a Corgie/Heeler mix and is 2 yrs old. She is a handful, but so am I she learns from the best.
My Cats.
Baby is 6 yrs old. She is so funny she will go into my neighbors yard and gather nuts from there tree then bring them to me as gifts it cracks me up.
Then Tofu she is 2yrs old, unlike Baby she is a hunter she will bring me birds instead of nuts. She is so funny when you look at her she looks cross eyed it is the funniest thing.
The last of my cats is Bruce Wayne, She is 1 1/2 years old. Yes Bruce is a girl I could help but name here that it looks like she is wearing a batman mask. She is the spaz of them all, one minute she will be clam and cuddly and the next she will be up the door frame just hanging there.
Then there is my hamster his name is Toki Wartooth. He doesn't do much other then be cute and fluffy. They are all my furrie babies I would be lost without them.

Thursday, October 13, 2011

Meet Marissa!


How long have you worked at Ruff House?
I have worked at Ruff House now for about 5 months.

What is your favorite part of working at Ruff House?
My absolute favorite part of working at Ruff House is the simple joy of interacting with all the dogs and playing with them. I also enjoy learning more about different breeds as well as working with the different personalities of the doggies that come to Ruff House.

What do you want to be when you "grow up"?
I am considering taking classes from the Animal Behavior College to become a dog trainer, but for now I am working on completing my GE at BYU.

Tell us more about you!
I am 21 years old and I grew up in Beaverton, Oregon. I got married this past June and my husband, Kevin, and I enjoy road biking as well as camping and hiking. I have been a dog lover at heart since I was in elementary school, so on my free time I enjoy reading about different breeds as well as different training philosophies. I also enjoy spending time with my family and watching movies.

Do you have any pets?
Unfortunately, I do not have any pets at this time. The apartment my husband and I live in doesn't allow pets. We plan on getting 1 or 2 dogs within the next couple of years when we move, though. We would like to get a Doberman and a Golden Retriever.

Meet Molli!



How long have you worked at Ruff House?
2 years! Yay!


What is your favorite part of working at Ruff House?
Well obviously getting to play with dogs all day is awesome! I love getting to know all of our customers and their 4-legged babies. I love learning about canine communication and getting to understand these amazing creatures every day.


What do you want to be when you "grow up"?
I want to be a professional dog trainer! I would love to be able to one day travel around the country talking to people and kids about understanding how to communicate with dogs and how to be safe around them.


Tell us more about you!
Currently I am attending Animal Behavior College to get my ABC Certification in dog training. I intend to do lots of extended education programs with them after that and also want to learn about training service dogs, search and rescue dogs, Sniff dogs, etc. I love art, movies and movie making, camping, and anything that involves getting to spend time with other people.


Do you have any pets?
Yes! I have a 1 1/2 year old Border Collie/Heeler mix named "Suki." She is quite a handful but I love her lots and she has been an awesome help with my training ^_^

Meet Jon!!


How long have you worked at Ruff House?
Well, that depends on what counts? In early 2010 Jon officially became a Ruff House team member, but was a familial face through 2009 and has been a great help with caring for the dogs, and basic repairs just as long.

What is your favorite part of working at Ruff House?
Being with the dogs! Playing with them, interacting with them, learning their personalities. Some of them are such comedians.

What do you want to be when you "grow up"?
I'm in school for Forensic Chemistry, but sometimes I can't imagine doing anything else but working with dogs.

Tell us more about you.
Well, I was married in December 2009, and we live in Orem with our six dogs and three cats. Yeah, six dogs. So, it's kid of like daycare at home, too. When I'm not at school, or Ruff House, or my other job, we go to the Sandy Dog Park a lot, or just hang out and watch a movie. That's the great thing about Great Danes- they're as mellow as I am.

Do you have any pets?
Me? pets? NEVER! Just kidding. I have five Great Danes: Mousse, Zailey, Braxton, Timber, & Kola. And Annie the Boxer... and the three cats. I guess my wife and I are animal people.




Meet The Staff

Watch in the following week as we spotlight each of our amazing staff members for you to get to know.

We love to maintain an inviting atmosphere and safe play environment for all of our guests- human and canine. Over the past three years, we could not be happier with our growth and progress not only as a small business, but as a neighborhood friend. None of it would be possible without our dependable, educated staff. Whether it's a quick check-in, or an hour long chat, we enjoy our customers so much and since we are trusted every day with your "furkids" we thought we'd let you get to know us- if you haven't already!

Check back as one-by-one our amazing crew is spotlighted in the next week!

Howl-O-Ween Costume Contest!




It's October, which means the start of our First ever HOWL-O-WEEN COSTUME CONTEST! To enter, submit a photo of your pet in their Halloween costume to utahruffhouse@yahoo.com and later this month, we will post all entries here. You will be able to vote for your favorites, and the winner will be featured in our next newsletter, and get a Spooktacular basket full of all kinds of canine goodies!
The entry deadline is October 17th. Voting will open up immediately after we post the pictures on our Facebook page. You will vote for your favorites by "liking" the photo, send it to your friends and family and get as many votes as you can, because on October 30th, the winner will be announced, with the winner's photo displayed in our lobby, in our next newsletter, and of course here, and we have a spooktacular doggy bag full of all kinds of treats and fun stuff for the winner!
*If you haven't signed up for our newsletter yet, you're missing out! Email utahruffhouse@yahoo.com and see what all the ruff's about!

Local Artist WOWS Us With Her Talent!




We are the proud new owners of a wonderful work of art by the wonderful Mallory Johnson!

If you've been in our lobby lately- and we hope you have- perhaps you noticed the amazing painting of Sekoya, the beautiful Golden Retriever that has been one of the furry faces of Ruff House since the beginning.
If you're interested in having a portrait of your furkid(s) done, we would love to put you in touch with this fantastic local artist!

Monday, July 18, 2011

What? Why no Refunds?!

It is traditional at boarding facilities to charge fees and deposits at the time of any reservation request. We have opted out of this practice as we don't like unnecessary charges as we do understand plans can change last minute and our goal is to offer the best service possible, at the most affordable prices possible.
Many people wonder about our "no refunds" policy. Why is it there? Is it just a scam to keep your money? Does it serve a purpose? Rest assured, we have no interest in scams or dishonesty, and our no refund policy is there for a reason, and we'd like to shed some light on that.
In the past, we have been rather laid back in this policy, however as our numbers have grown we are finding that our boarding kennels are full on all holidays, and many weekends. This results in us having to turn away dogs for services that we do not have room for. Any time a pet is picked up early, it opens up space that may have been previously denied to someone else. While we welcome early pickups, and have no penalty for them, while most other places do, we do not refund the amount paid at drop off.
At most boarding places, you would get no refund, or receive only a small portion of the fees for the unused services. We do not feel this harsh of a policy is necessary, and that is why we do give our guests 100% of their remaining balance back in the form of store credit, which can be used for any services or products we offer at Ruff House. These credits do not expire, and can be used at any time, including holidays and weekends. While payment is due at drop off for boarding services, and on the first day of home visit services, we strongly discourage payment prior to that just in case things change... unless of course, you don't mind having store credit with us!
We hope that you understand why this is necessary, and apologize for any inconvenience. This policy has always been in our contract, which we hope you read before signing, to ease any confusion or frustration.

Thursday, June 9, 2011

Single Female Seeks Companionship



Meet Kymber. Kymber is a black lab and almost one year old. She does great with other dogs and is a submissive female. Her current owner has had her for four months, but their situation does not allow enough time to be devoted to her. Her owners love her very much and want to find her a home with people who have a little bit more time to give her the attention she deserves, and maybe even another doggy pal to play with. She is very social, and needs that kind of interaction. Kymber loves mountain biking and is very good about staying close. She is intelligent, and well behaved.
So, if you're looking for another canine to love and adore, and think that Kymber might be the right match for you, please give Kenny a call at: 801-318-6280.

Wednesday, April 27, 2011

Strutt Your Mutt 2011 is almost here!

We love to care for your happy, healthy pets every day. Tails wagging, tongue panting... there's just no other sight like a happy hairy dog! They run, they play, they make all kinda of new friends to romp with, and at the end of the day, they get to go home with "mom and dad" to a warm cozy home to be treated like royalty. They get food and water every day, and companionship and love.

We wish this were the reality for ALL canines, but the sad reality is hundreds of thousands of dogs and cats all over the country are cold, hungry, and alone. They are without a food source, no warm bed by the fireplace to lay, no doting owner to pat them on the head and tell them how good they are, no place to call home. In an effort to help these animals, we are proud to participate in Strut Your Mutt, a charity event to help the No More Homeless Pets in Utah and Best Friend's Animal Society to raise funds for helping these unfortunate animals. Every little bit helps, and we would love to see as many of our guests as possible join us! We've already created our "Dog Pack" of walkers and it's not too late to join us! Join Now By clicking here!

Saturday- May 21, 2011

Veterans Memorial Park

West Jordan


Check-In opens at 8am, and the Strutt will begin at 9:15am. There are so many awesome vendors and activities, and don't forget food, too!

Thursday, March 24, 2011

Good Dog!

We have all seen them: untrained dogs so unruly they not only run the show, but are destructive to property, and even people. Even the friendliest of animals pose a risk to not only society, but their lives. Remember that a jumping, chasing, and/or barking dog can be labeled by the law ”dangerous” just as quickly as a biting dog can. By not teaching your pet basic manners, you put their life at risk.

Training can be a very enjoyable bonding experience between owner and dog, and achieving such a positive experience is easy to do. Just keep a few basics in mind:

· Positive reinforcement paired with gentile corrections done using calm and loving energy are most easily understood by the canine brain, and therefore will produce the most long-lasting results.

· Group training sessions are vital. They not only provide socialization but also encourage better communication and bond between owner and dog through the challenge of following commands with distractions.

· Training is a daily activity for the entire life of your pet. It is not a start and finish process. This seals your bond and keeps it growing stronger daily.

We do offer a number of services to guide you along the way with your companion.

Train & Play: We now offer training services while your dog is with us in daycare. These sessions are tailored to your dog’s specific needs, and we customize a plan to suit your wants.

Classes: Training classes are held on Saturdays at Ruff House, and are done as 4 week courses. Beginner, Intermediate, and Advanced classes will be available as needed.

Individual In-Home Training: If for whatever reason, you are more comfortable with an in-home one-on-one program, we can help!

For more information and pricing on our different training options, please give us a call, or stop by any time!


Training Tip: Consistency is key! It is very confusing for a dog to be allowed certain behaviors with one family member, and corrected for the same actions by another. For the quickest and most reliable results, it is important for your dog to know what is expected of them, and for EACH member of the house to follow through in the same way. As a family, agree on what words and hand signals will be used for each behavior. For example: Does "off" mean not to jump up, or does it mean to get off the furniture? Does "Down" mean not to jump up, or does it mean to lay down? Once the humans of the household have laid out the rules, it's everyone's job to communicate with your pets with consistency.

Tuesday, March 8, 2011

Puppies, Puppies Everywhere!!

We love getting new furry friends of all ages! Lately, we seem to have a steady flow of cute babies coming our way! We are so excited to b a part of their puppy hood, and we work on training every day in the play yard, to help them develop into well mannered doggie friends.
Addie is just the cutest little thing, and with SO much personality! She makes friends quickly in the play yards, and especially loves to play with Hanuman and Loche. She is a little ball of fire, as she plays "catch me if you can" with all her friends. Who could resist that sweet little face. We love Addie!!

Loche the Vizsla is our favorite kind of story. The kind that starts with a timid, unsure puppy, and ends with one happy, playful puppy! Loche used to be nervous to come play, but now, once she is in the play yard with all her canine buddies, she play, play, plays all day long! Loche has made so many new friends at Ruff House, and we simply adore this little lady. Just look at that sweet face, how could we not?!

We love all of our furry friends. It is especially fun to watch all the puppies flock together. Hanuman, Loche, Sophie, Addie, Tucker, and the rest of the baby dog group have all bonded so well.But how could we overlook our dignified, adult bunch?!
Dash, the world's busiest Boxer, loves to run and play. He's such a sweetheart.

This handsome boy, Tre, plays SO much with all his friends, it's almost impossible to get a picture of him! We enjoy playing with Tre during the week.

This pretty lady, Riley, isn't always so sure about the whole daycare thing, until she gets to the yard and sees all of her buddies waiting to play. Riley has been a guest of ours for quite some time now, and we always love to have her with us.
Need we even say anything, or does that picture speak 1000 words? Brutus is an absolute hoot! His fun-loving personality makes it easy for him to get along with any dog that comes his way, and he always keeps the staff laughing!Goofy boy!

We are so lucky to have so many furry friends, and we enjoy them every single day. Thank you for sharing all your wonderful animals with us, and letting us get to know them, and really enjoy them. We would love to spotlight them all, and in time, we just might! Stay tuned, and you just might see your fur baby up here next!

Sit. Stay. Play. Training classes are back!

Our last round of puppy classes was so much fun, we've decided to do it all over again! Beginning Saturday, March 19th, we will start another six week course of Basic Training all over again. Training is an excellent way to not only transform your dog into a well-rounded, enjoyable canine companion, but also serves as an exceptional means of bonding. The realtionship formed between you and your pet through gentile corrections combined with a lot of positive reinforcement is incredible. Trainers Tarah Harding and Molli Baker are dedicated to helping you help your pet. In this course, we will cover ALL the basics...

sit, stay, down, leave it, drop it, take it, settle, cradle, word recognition, and even more.

Dogs in need of beginning obedience are welcome to sign up for this class, puppies, teens, and adults! We have limited space and availability, so sign up today!

Monday, February 14, 2011

The doggy Bag is here!


The Doggy Bag is finally here!

We were so excited to be able to expand our retail space and offer even more great canine products in Orem! We understand the importance of excellent nutrition, natural remedies, and fun toys and chews for your furry friend's health and enjoyment.


Chews!
We will continue to offer the Merrick Knee Caps and Ranger Ribs that so many of your furkids have enjoyed, but we're also excited to bring in Bravo! Bully Sticks, an assortment of rough and tough plush toys, fleece ropes (Bella's favorite!) and will be adding more soon! Suggestions and feedback are always more than welcome!








Herbal & Natural Remedies!
Tarah's area of expertise! Animals' Apawthecary is a wonderful trusted name in natural remedies for common ailments in canines and felines alike. Especially this time of year, with the weather changing, we strongly recommend the immune system boosting Echinatea tincture at the first sign of illness. If you have any questions regarding these products, Tarah would be thrilled to help your pet obtain optimum health and overcome ailments, naturally.





Treats!
What dog doesn't love treats! Now at the Doggy bag, you'll find perfect treats for all occasions! Bravo freeze Dried "Trail Mix" is new to our shelves, and our furry friends are diggin' it! Freeze dried morsels of healthy meat are fantastic and healthy for training puppies and adults!
Zuke's Mini Naturals and Ziwi Peak have been a favorite at Ruff House for training. Mmm, yummy!
HipAction treats by Zukes are a tasty way to give your dog a Glucosamine boost for joint health. Excellent for all dogs, but especially beneficial for those in their senior years, or giant breeds, this tasty snack is sure to please!
All dogs love a tasty biscuit! Zukes Mini Bakes make a perfect "just because" kind of treat, or before bed snack. In three delicious flavors, you just can't go wrong!









And of Course, the FOOD!
We have always made it a point to carry only the best in canine nutrition, and now that we have more space, we will continue to do just that. Of course, if you still don't see what you're looking for, we'd be more than happy to special order just about any premium food for you, at no additional fee.
Currently on our shelves, you will still find the Canidae, California Natural, Evo, and Taste of the Wild that we've always had... now you'll also find Wellness, one of the top rated grain-inclusive foods, and Honest Kitchen, an alternative to home cooking and raw feeding.
Nutrition is the cornerstone of health in dogs just as much for people. We always encourage fellow pet owners to really take a look at what they're feeding their furry family members and grow to understand just what labels mean. It is one of our many missions to educate the general public on the dog food world, and what it means for your pet.











We are so excited to start this next chapter of the Ruff House journey with all of you, and appreciate your support so much. Now, back to those furry friends! woof!

Monday, February 7, 2011

The Doggy Bag!

There are so many exciting things going on at Ruff House, and we can't wait any longer to share them with all our wonderful customers.

If you've brought your furry friend to play lately, I'm sure you've already seen some of the new developments (pssstt... the giant hole in the wall!) taking place. We appreciate all the feedback and understanding while we've been doing construction, and now it's all about to pay off.
Mark your calendars, folks! Friday, February 11th, 2011 the Ruff House Doggy Bag will be stocked and open for business. We look forward to bringing in great names like The Honest Kitchen, Wellness, Zukes, Tripett, Bravo, Animal Essentials, and PetLou to our lineup of food, treats, toys, and supplements. We are so excited to be able to offer more holistic and natural choices for nutrition, as well as health aids such as digestive enzymes, fish oils, tinctures, and remedies.
Come check out the Doggy Bag and pick up some samples of some of the great new products, and let us help you improve your pet's health naturally.
If we still don't have what you're looking for, please, let us know! We'd love to service all your dog's needs under one WOOF.

A little sneak peek at our work in progress.....